FREQUENTLY ASKED QUESTIONS

The Slide-A-Shelf™ line includes our made-to-fit standard slide-out shelf for cabinet openings 6" to 36" wide made in 1/8" increments and available in full-extension models as well as an auto soft-closing full-extension upgrade. You can choose from three ready-to-finish solid wood fronts in oak, maple or poplar to complement your cabinets. Also available is our factory poly-urethaned, pre-finished birch front. ​ We also offer three additional full-extension versions of the above with 8" high sides, a sink caddy attachment that can be mounted on the left or right side of the shelf or the premiere Double Dek™ unit (max. 24" wide). Our specialty cabinet organizer items include 2- and 3-tier adjustable storage systems also available made-to-fit for openings 6" to 24" wide and 18" to 25" tall. They are constructed from quality, cabinet grade birch ply completely finished with durable UV cured poly-urethane. ​

Imagine not having to bend down or get on your hands and knees to find things in your kitchen and bathroom cabinets. Stored items become easily accessible with the touch of a finger (or toe!). Made-to-fit slide-outs maximize your useable space and minimize lost space, helping you to get and stay organized. You will find things you forgot you had! ​

For a standard installation you will only need a #1 & #2 Phillips screwdriver. (One with the changeable tip works best as we supply a #1 Phillips tip.) We recommend a battery-operated version for convenience.

Our slide-outs are designed to easily and quickly be secured to the base of your cabinet or to the existing full shelf you currently store items on. Each unit comes with an installation template, all necessary hardware, complete pictorial and written instructions and is attached with only 4 to 6 screws. The average home owner is able to successfully install our product by following the instructions provided. ​

Our current lead time is 15 business days from the day the order is placed. Once your order has shipped, you will be notified and the tracking information will be provided.

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All Slide-A-Shelf made-to-fit slide-out shelves and cabinet organizers are designed to be installed onto the floor/base of your cabinet or secured to an existing full shelf. All hardware is provided. The cabinet rail system/members we use have steel L-brackets attached which make the installation with the included install template quick and easy with only a Phillips screwdriver. For more in depth instructions regarding installation, please find our Installation Guide and Video under the "Measure and Install" tab.

Every slide-out shelf and cabinet organizer we build is 100% custom, made-to-fit your cabinets' specific dimensions and customizations, which means we can’t take items back and put them in stock for another customer. Because of that, we don't accept returns, or offer refunds or cancellations, after you've paid to secure your order. Don’t worry, we know that mismeasurements can occur from time to time and we'll work with you to replace the order for a reduced cost. If there is a manufacturing issue with your order we will make it right at no additional charge. To avoid mismeasurements and potential sizing issues, please review our detailed measuring guide to ensure a perfect fit.

Please click on the button below for instructions on how to remove your shelf from the rails?

If you ordered soft-closing full-extension slide-outs, you will notice a soft-close piston and spring mechanism near the back of the cabinet rail. This is the rail member that attaches to your cabinet, not on the slide-out shelf itself. If your slide-out won't push into your cabinet all the way, not allowing it to "grab" the soft close mechanism or is "hitting" the soft-close casing, please follow the steps below and watch the attached video demonstrating how to disengage the spring latch. If the springs on your cabinet rail/s are stretched and the latch is secured in the “engaged” position, simply use your index finger and gently push down on the clear lever near the front of the white soft close casing. This will release the springs and allow the soft close mechanism to pull to the back of the rail. Once released, install your shelf and with a gentle pressure push the shelf all the way to the back of your cabinets, allowing the two rail members to connect and "grab" the soft close mechanism. Once connected, put your hand on the center of the shelf and while applying a light pressure, slide the shelf all the way in and all the way out a couple times to help lubricate the rails for a smooth gliding motion. At this point, your slide-out shelf should pull into the cabinet once pushed.

You bet. We are the only national manufacturer that offers solid wood fronts on slide-out shelves for your kitchen, bath and pantry. Use a stain and/or clear wipe-on polyurethane to blend with your cabinets if you choose Oak. Maple is a very hard wood and does not absorb stain well, it looks best with a clear finish. If you prefer painting the fronts, our Poplar wood fronts are the best choice for a smooth finish. Or, for the easiest option, our natural Birch option is pre-finished with a clear poly-urethane and does not require any additional finishing.

The rail systems we use are rated for 100 lbs. (including the weight of the organizer). For the best performance, evenly space the items you store over the entire shelf surface. ​

First off don’t stress! Thousands of folks have successfully measured for slide-outs...it’s an easy process. If you have ever measured a window for mini-blinds or curtains...it’s basically the same process, just horizontal vs. vertical. Start by writing down the location of your cabinet (i.e. left of stove, right of dishwasher, etc.). Measure the clear unobstructed width of the cabinet opening at the narrowest point for each slide-out location and write it down. Do not measure the interior wall-to-wall. Next measure from the back wall (or protruding object) the unobstructed interior depth of the cabinet to the inside front of the cabinet opening and write this measurement down. Be sure to note any obstructions, such as conduit, gas or water pipes, or wood braces. ​ There can be slight differences in cabinets that look the same, so please measure each cabinet for accuracy. For some of our items we will also need to know the clear unobstructed height of the opening, which must be clear from the front of the cabinet all the way to the back. Be sure to click on and review our Measuring Guides by clicking the button below. You are responsible for the measurements you provide us so we recommend you review these guides. ​

Yes definitely! Our standard slide-out shelves are ergonomically designed with the front being a 2” solid wood “pull” tapering up to 4” sides all the way around, including the back—which is the most important as items have a tendency to shift backwards when you slide each shelf forward. The 2” front means that items are easy to see and labels on products stored in the pantry can be read. During installation you will secure the sides with three screws, which are provided. We also offer an 8" high tapered side or box slide-out shelf for extra tall items or for stacking the items you store. Or, since items tend to move backwards versus left or right when sliding a unit out, we offer a high back add-on option for our standard slide-out shelves which is recommended if you stack items. ​

The rail systems we offer are made from the finest quality heavy-duty mechanisms available. The full-extension rails both standard and soft-close are telescoping and use a ball-bearing system. These can be simply maintained with a light silicon spray applied annually.

This is a great question and the answer is YES in most cases. This is an easy way to add useable storage space to your cabinets. In some instances, you can simply add a solid stationary shelf then install a slide-out between existing shelves. Sometimes for the best utilization, you may need to relocate one or two of the existing shelves to make room for the additional slide-out. Adding a shelf level into a pantry or cabinet that already uses adjustable shelving is relatively easy. All you need are four shelf pegs and some shelving material cut to size. Then you simply anchor all the adjustable shelves and add the slide-outs right on top. (NOTE: We now offer custom cut white melamine shelving you can order directly from us to accommodate the above need.)

All of our products are warranted to the original purchaser for 5 years.

Slide-A-Shelf is open Monday through Friday from 7:30 a.m. to 4 p.m. PST. We are closed on Saturdays and Sundays and all major holidays. We encourage our employees to enjoy family, friends and fellowship and we hope you are able to do the same.